Grams Tile Inc Terms, Conditions, and Privacy Policy

1. Use of This Website

By using this website, you agree to use it for lawful purposes only. You may not use this site in any way that could damage, disable, or interfere with the operation of the website or our services.

All content on this site is provided for informational purposes only and does not constitute a binding service agreement unless otherwise stated in writing.

2. Service Estimates & Proposals

Any estimates or proposals provided through this website, email, phone, or text are non-binding until confirmed in a written agreement. Pricing, scope of work, timelines, and availability may change based on on-site evaluations, materials, weather, or other conditions.

3. Opt-In & Consent to Communications

By submitting your information through our website, forms, or other digital channels, you expressly consent to be contacted by Grams Tile Inc via:

Phone calls

Email

SMS/text messages

These communications may include appointment confirmations, estimates, service updates, reminders, follow-ups, and promotional or informational messages.

Consent is not a condition of purchase.

4. SMS/Text Messaging Terms

If you opt in to receive text messages from Grams Tile Inc, the following terms apply:

Message frequency may vary

Message and data rates may apply

Text messages may include service updates, appointment reminders, and promotional messages

Opt-Out / Unsubscribe

You may opt out of SMS communications at any time by replying STOP to any message.

You may also reply HELP for assistance or contact us directly.

Once you opt out, you will no longer receive text messages unless you re-opt in.

5. Email Communications

If you provide your email address, you consent to receive emails related to your inquiry, service updates, and occasional promotional messages. You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our emails.

Transactional or service-related emails may still be sent as necessary.

6. Data Collection & Privacy

We collect personal information you voluntarily provide, including but not limited to:

Name

Phone number

Email address

Address

Service details or inquiries

We use this information solely to:

Provide services

Communicate with you

Improve our operations and customer experience

We do not sell your personal information to third parties.

7. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no data transmission over the internet or electronic storage system can be guaranteed 100% secure.

By using our website, you acknowledge and accept this risk.

8. Third-Party Services

We may use third-party tools and platforms (such as CRM systems, email providers, scheduling tools, and payment processors) to operate our business. These providers may process your information solely for business purposes on our behalf and are required to follow appropriate data protection practices.

9. Limitation of Liability

To the fullest extent permitted by law, Grams Tile Inc shall not be liable for any direct, indirect, incidental, or consequential damages resulting from:

Use or inability to use this website

Errors or omissions in content

Delays or interruptions in communication

All services are provided subject to agreed-upon contracts and warranties, if applicable.

10. Changes to These Terms

We reserve the right to update or modify these Terms & Conditions at any time. Changes will be effective immediately upon posting to this page. Continued use of our website or services constitutes acceptance of the updated terms.

11. Contact Information

If you have questions about these Terms & Conditions or our data practices, please contact us:

Grams Tile Inc

📧 [email protected]

📞 (978) 382-0639